YOUR RIDE, YOUR CHOICE
- Explore Differences
- Careers
- …
- Explore Differences
- Careers
YOUR RIDE, YOUR CHOICE
- Explore Differences
- Careers
- …
- Explore Differences
- Careers
VIVINIU Support & Contact
Get in contact with our professional support team. Whether you’ve got a question about your order or ebike, we will respond within 24 hours to your message with the answers to all of your questions...
How to Get in Touch
- Email: Send an email to the relevant contact person. For example, you can email our CTO, Mr. Rex, at rex@viviniu.com with any product opinions or inquiries.
- Contact Form: Visit our website and fill out the contact form with your query or feedback.
- Social Media: Reach out through our social media channels for quick responses and updates.
- Visit Our Office: If you're nearby, you can visit our office during business hours. Make sure to check the address and working hours on our website.
Placing a New Order
service@viviniu.com
If you have other questions about the order, product, or shipping, we are happy to help you.
Brand Promotion
mkt@viviniu.com
For branding, public relations, media and influencer inquires, please contact us for further information.
Wholesale Inquiries
sales@viviniu.com
If you are looking for low-cost inventory or ready stock supplies for your business and distributors, please feel free to contact us.
After-sale
support@viviniu.com
Something not right with your e-bike or accessories and order? We’ll help you step by step to help solve the problem.
Contact VIVINIU CTO
rex@viviniu.com
Welcome to submit more opinions about the products to our CTO—Mr. REX, who has over 20 years of industry experience.
B2B Solutions
b2b@viviniu.com
Based on JDM/ODM/OBM/OEM multi-type solutions for B2B cooperation, we always keep our doors open for your opinions and interests to ensure the best products enter your local market.
Submit A Request
We’ll keep you up to date with our progress.
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